So, You Have Questions

Take a look at our most asked FAQs below.

For additional questions, just send us a text or just give us a call!

FAQ

Got Questions?

How do I know how many boxes I need to get?

Our packages are sized based on the size of past experience with customers. The Studio package should be great for a standard studio-sized apartment or for a single person just moving out with limited belongings.  The other packages are set up keeping the “average” person’s needs in mind.

At the end of the day, you know better if you are the collector type of person who has that closet full of stuffed animals for childhood or maybe more the minimalist type with a chair, PS5, and a TV.  

What if I need more boxes after my delivery?

If you need additional boxes after your delivery give us a call and we’ll get them to you.

I need all the details on these boxes. Tell me everything!

The Simple Box is the latest and greatest heavy-duty attached lid tote is the industry’s choice for heavy-duty attached lid distribution containers. Manufactured from high-grade polyethylene plastic, it offers a storage capacity of 500 lbs.

This industrial-strength attached lid container has the ability to stack and nest, making it the industry’s standard for attached lid shipping totes and reusable storage containers

The heavy-duty attached lid tote ensures that your belongings are totally protected and completely safe, with molded grip handles for easy transportation, raised lip edges for securing the totes when they’re stacked on top of each other, and an extra-large volume to store all of your important possessions. Each box includes a hasp on the handle which allows for an easy seal with a plastic zip tie (included in the rentals), a heavy-duty attached lid that protects your precious cargo, and reinforced corners for added protection.

The Simple Box is proudly made in the USA!

  • Extra Large (XL) – Extra Large model with added volume capacity and strength for storage of your largest and heaviest products.
  • Stackable – The ability to stack & secure these heavy-duty containers in tight spaces makes for an excellent solution for your shipping and storage needs.
  • Nestable – The ability to nest the empty containers inside one another reduces wasted space when these aren’t in use.
  • Made in the USA
  • Strength – The absolute strongest tote on the market with the ability to hold up to 500 lbs of product.

EXTERIOR DIMENSIONS: 27 X 17 X 12″

INTERIOR DIMENSIONS: 25.5 X 15.5 X 11.8″

Are the boxes clean?

Yes.  We clean and sanitize each box after it is used so you are sure to get a nice, clean box.

Do I need to clean the boxes?

Nope.  We take care of all the cleaning.  However, we do ask you to use good judgment and if you have a large spill, just whip it out and return all Simple Boxes empty.  

What if a box gets damaged?

Our boxes are designed to handle the harsh nature of a move. In case a box gets damaged to the point where we need to recycle it, we will charge $30 per box.

Can I pick up and drop off the boxes from your warehouse?

Generally speaking, no, we don’t allow you to pick up or drop off the Simple Boxes.  However, if you are outside of our delivery area and still want to rent some Simple Boxes, give us a call and we can see what we can arrange.  

Is there a cancelation fee?

We understand things happen and plans change.  If you cancel 24 hours before delivery, we will issue you a full refund.  If you need to cancel with less than 24 hours’ notice, there is a 20% restocking fee. 

What if I need the boxes less then a week?

Our prices are set for weekly rentals.  We are happy to pick them up early if you are finished and want them out of the way.  We don’t have shorter rental periods, but we are always open to hearing what your needs are.

How soon can I get boxes? Can I get them same day delivery?

We suggest you reserve your Simple Boxes as far in advance as you can.  We do understand there are sometimes moves that happen quickly.  Give us a call and we will work to accommodate your request. We may need to charge an additional fee for same-day deliveries.